GET IN TOUCH
We're here to help. Whether you have a support question, a billing issue, or a responsible disclosure to make, reach us at the right address below.
Questions about using the platform, scan results, or account issues.
support@scanexai.comData access, correction, deletion requests, or questions about our Privacy Policy.
privacy@scanexai.comReport a vulnerability in our own platform responsibly. We respond within 48 hours.
security@scanexai.comLicensing, commercial agreements, or questions about the Responsible Use Policy.
legal@scanexai.comGeneral support
1–2 business days
Privacy requests
Within 30 days
Security reports
Within 48 hours
Legal enquiries
3–5 business days